Delivery fees Delivery fees are calculated according to the amount of your order. A part of the shipping costs will born by Secret Garden. Transport Depending on the value of your order and the type of article (s), you will be delivered by post "Colissimo suivi" or by a reputable carrier. The parcels will be se nt by post the day following payment. Packaging and insurance Your purchases are packed with great care, using protective materials. Our methods of packing allow us to confidently offer you a safe and secure delivery for your purchases. Shipped products are insured free against breakage and theft throughout the shipping . You must therefore ensure that your order is complete and in perfect condition in the presence of the person making the delivery to benefit from this cover p Any Product refused must be returned to the carrier as a whole and in its original packaging. In case of absence- In the case of a delivery by Colissimo suivi in France a notice card is put in your mailbox. You have a period of 15 days to collect your parcel at the post office indicated on the notice of passage.
- In the case of a delivery by a carrier, you will have to pay again for the ri-shipping, however you can request a delivery slot to suit you.
Loss of any package Despite computerised tracking of our orders, from time to time a shipment may go astray. If this happens, we invite you to contact us by email | 
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